The Psychology of Consulting
  The majority of business challenges, including those we may suspect are problems with technology, are actually 'people problems'. There is no technology solution to a people problem. Many projects fail because too much attention is paid to technology, rather than focusing on human systems. The biggest improvements in business come from the proper marriage: A little bit of technology and a deep understanding of the human side of business

The Difference Between Politics and Business
  When we do politics, we're acting as guardians. We are willing to suffer personal discomfort and make no personal profit because we're showing our loyalty to our cause. In business life, we're the opposite - It's foolish to run a business for no profit, and it's smart to heal or shut down a failing business rather than rack up greater losses.

Keeping It Simple
  One of the greatest teachers of physics was Richard Feinmann - his "Six Easy Pieces" is a classic. He didn't make physics "palatable" by rewriting it to conform to pre-existing prejudices, but he was relentless at finding ways to make ideas clear and compelling and persuasive and easy to understand.

You're Smarter Than You Think.
  I don't want to spend my time making you think I'm smart. I want to spend my time helping you realize that you're smarter than you thought. There's a joke that a consultant borrows your watch to tell you the time. I want to borrow your watch and teach you to read it for yourself.

 

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